Privacy Policy

1. Information We Collect

• Personal Information: Name, email address, billing details, and contact information when you place an order or contact support.
• Payment Information: Payments are processed by third-party payment processors. We do not store full payment card details on our servers.
• Technical Data: IP address, browser type, device information, and usage data collected automatically for analytics and security.
• Cookies & Tracking: We use cookies and similar technologies to improve site functionality, remember preferences, and analyze traffic.

2. How We Use Your Information

• To process and deliver your IPTV service order and manage your account.
• To provide customer support and respond to inquiries.
• To send account-related notices, service updates, and important notifications.
• To improve website performance, personalize content, and analyze usage.
• To detect, prevent, and investigate fraud or other illegal activities.

3. Sharing Your Information

We do NOT sell or rent your personal information.

We may share your personal information with:

• Trusted payment processors and billing partners to complete transactions.
• Service providers who assist with website hosting, email delivery, and customer support.
• Legal authorities when required by law or to protect our rights and users' safety.

4. Data Security

We implement industry-standard security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission or electronic storage is completely secure — we cannot guarantee absolute security.

5. Data Retention

We retain personal data only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements. When data is no longer needed, we will delete or anonymize it in a secure manner.

6. Your Rights (UK & EU Users — GDPR)

If you are located in the UK or the European Union, you have certain rights regarding your personal data, including:

• The right to access the personal data we hold about you.
• The right to request correction or deletion of your personal data.
• The right to object to or restrict processing.
• The right to data portability.
• The right to withdraw consent where processing is based on consent.

To exercise these rights, contact us at the address below. We may require verification before fulfilling requests.

7. Cookies & Tracking Technologies

Our website itself does not set any cookies. However, we use third-party services, such as Google Analytics, to analyze website traffic and improve user experience. These services may store cookies or collect information about how you use our website. You can manage or disable cookies through your browser settings if you wish , Privacy Disclosures Policy - Analytics Help

8. Payments & Third-Party Services

All payments are processed securely through trusted third-party payment providers, such as PayPal, Stripe, etc. We do not store your full payment information. Please note that these third-party providers have their own privacy policies, and we are not responsible for how they use your data. We encourage you to review their policies before making a payment PayPal Privacy Statement.

9. Children’s Privacy

Our services are not intended for individuals under 18. We do not knowingly collect personal data from children. If you believe a child has provided personal data, contact us to request deletion.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will post the updated policy on this page with a revised "Last Updated" date.

11. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, contact us